Understand the 10 Key Soft Skills Of International Management.
Be able to prepare and participate effectively in negotiations and meetings in
an international context.
Prepare and give international business presentations in English, achieving
the results you and your organisation want and need.
Understand the role of culture in international business and how to ensure
that what you know helps rather than hinders you when working abroad.
Understand the key elements of team building and conflict resolution.
Develop key skills in making contact and persuasion in a new environment.
Learn how to use specific tools to do your job effectively and efficiently
saving time in future and avoiding intercultural miscommunications.
Feel comfortable communicating with current level of English in an
international business context so that weaknesses are compensated for,
strengths developed and the student feels more confident in their ability to
achieve results for the organisation they belong to in another language.
Objectives
Habilidades directivas (en inglés)
102205
2024-25
MÁSTER UNIVERSITARIO EN GESTIÓN INTERNACIONAL DE LA EMPRESA / MBA IN INTERNATIONAL MANAGEMENT
3
OBLIGATORIA
Cuatrimestral
Inglés
Perception: The important of perception in intercultural communication and
business. Concepts of overconfidence, visual illusion, value incongruence and
the perfect translation assumption.
Team Building: creating a core message, accountability, dysfunctions and
stages.
Emotional intelligence, difficult conversations and feedback within a team.
These skills will be applied to negotiations and meetings later in the course.
Structuring your presentation correctly and focusing on crafting the correct
message. Starts, Ends, Middle. Presentation Practice.
Presentation Theory: Rhetoric and Stories. Persuasion. Presentation Practice.
Meetings: Informal meeting. Formal, structure. De Bono's theory on meetings.
Motivation, positive leadership, asking and listening.
Creativity and change management.
Negotiation: Preparation, Key variables. Listening and Questioning. Opening.
Negotiations: Proposals. Bargaining stage of the negotiation. Effective use of
trade off’s and closing down the ZOPA in favour of your side. Bargaining,
close and review.
7 main theories of intercultural communication according to the European and
American experts in the area. Discover limits and applications of these
theories.
Personality styles and teams, meetings, presentations and negotiations.
CONTENTS
CG1.- Graduates will be able to apply the theoretical and practical knowledge
they have acquired, with a high degree of autonomy, in both national and
international companies, whether small or medium-sized or larger
multinationals, and even in non-business organisations whose management
requires an international outlook.
CG2.- Graduates will know how to apply the analytical skills acquired in
defining and approaching new problems and in searching for solutions, both in
a national and international business context.
CG3.- Graduates will develop analytical skills for managing companies in
dynamic and complex environments, such as the international environment.
CG4.- Graduates will possess the skills to collect, record and interpret
macroeconomic data, country information, sector and company information,
financial and accounting data, statistical data, and relevant research
findings in order to systematise business decision-making processes.
CG5.- Graduates will possess a body of theoretical and practical
knowledge as well as learning skills that will enable those who remain
interested to continue developing more specialised studies in the field of
advanced research or doctoral studies.
CG6.- Graduates will have extensive experience and the ability to work
in multidisciplinary teams and under pressure in terms of time (project and
case deadlines) and results.
CG7.- Graduates will acquire the values and attitudes necessary to
establish and develop business and personal activities within the strictest
ethical and social responsibility behaviours, as well as to develop
sensitivity towards social and environmental issues.
CG8.- Graduates must express themselves correctly, both orally and in
writing, maintaining an appropriate image in their professional activity.
CG9.- Graduates must master the basic tools of information and
communications technology for the practice of their profession and for
learning.
CE1.- Understanding the concepts, theories and tools for analysing and
developing business internationalisation plans.
CE2.- Ability to choose and apply the appropriate procedure for
achieving a business objective.
CE4.- Development of analytical skills that enable understanding of the
nature of problems within the organisation and, therefore, the application of
appropriate tools.
CE5.- Leadership capacity in the international strategy design process.
CE6.- Ability to work in a team, prioritising accurate results and
sound, original proposals.
CE7.- Manage digital platforms, technological, audiovisual and IT media
for information retrieval and effective communication of business projects.
CE9.- Analyse the results of market and competition research in order to
propose strategic guidelines and operational actions.
CE10.- Acquire the techniques for professional document writing and
report presentation in the field of international business.
CE14.- Ability to manage a business internationalisation project and
take on managerial responsibilities.
CE15.- Ability to lead and develop business negotiation processes.
AF2.- Practical classes: application of theoretical content to the analysis of
specific problems, enabling students to understand and assimilate the content.
These include presentations, lectures by managers/professionals who are
experts in the field or case study, seminars, debates and discussions with
analysis of the content developed in the theoretical sessions. These are
carried out through workshops, case studies, exercises and problem solving
with active student participation (30 hours - 100% face-to-face).
AF3.- Individual and group work: independent development of theoretical
content (information search, analysis and recording, writing documents and
reports, completing questionnaires) and its application to case studies, with
public presentation of conclusions individually or in groups (25 hours - 5%
attendance).
AF5.- Independent student work: this includes studying the subject
matter, searching for information, analysing and recording data, writing
documents, designing presentations, participating in reading groups, and
studying and preparing for exams. This includes the use of the virtual campus
and student activity on it, as well as the use of ICTs and computer tools,
performing various tasks such as self-assessment exercises or participation in
forums and consulting databases to obtain bibliographies and documentary
material (20 hours - 0% face-to-face).
MD2.- Individual work by students: readings, reports, technical notes,
self-assessment questionnaires, and searching for additional information.
There is a combination of different methodologies used on the course:
Learning by receiving: The participant will receive information in lectures
and in reduced groups which they will have to study, discuss and apply.
Learning by doing: Giving presentations, participating in meetings and
negotiations. Most homework will be relevant to work done in class so
preparation outside will be directly connected to subsequent practice.
Learning by 360º coaching: Trainer and peer feedback throughout the course so
that you are not simply evaluated, you can correct and improve your skills on
the course itself.
Co-creation: combining the flipped classroom and 360º feedback, the students
will take the lead in teaching certain subjects to their classmates.
The writing of a Country report will test the ability of the classes to work
as a team, project manage an activity and then have their work published as an
incentive.
Learning by using tested models.
Intranet: Sessions, information, video links, exercises and debates will be
uploaded to the intranet throughout the course and it is necessary to keep up
to date with this. This also incorporates the idea of the flipped classroom
where course theory and information will be uploaded, on occasion, before the
class to be discussed and dealt with in class.
MD3.- Teaching duties - Interactive face-to-face classes: discussion
seminars and workshops.
MD4.- Case studies, problem solving and practical exercises in groups or
individually: resolution, sharing and discussion in class, through seminars,
of previously selected practical cases.
• Learn to develop different management skills (communication, negotiation,
time management, team management, etc.) that students will later have to apply
in their professional lives.
• Knowing how to apply these skills in multiple situations and before
small groups or in public, understanding the necessary registers of oral
communication in each case.
• Learn to feel comfortable working in English.
• Understanding and overcoming the difficulties of intercultural
communication.
SE5.- Assessment of participation in the classroom and/or online activities
The evaluation of the subject in its standard format will consist of three
broad lines:
Co-creation Project (Group): 20%
Team Report Written
Team Video
Taught Class
Country Report Group: 15%
Final Report
Paper on how it was written
How the group worked together
Key Concepts Paper: 10%
Presentations: 25 %
Group Presentation 10% (written and presentation in class)
Individual Presentation 15% (1 paper)
Exams: 30%
+/- 10% The instructors can change the final mark depending on the
quantity/quality of interventions of the student both in class, in the on-line
forums and with ideas presented in the out of class work.
Evaluation criteria: In the case of each element clear guidelines will
be given on what is expected from each presentation, negotiation or exercise
so the students know what they will have to do to get maximum points.
In its second and following rounds of evaluations (in the case that the
student misses or fails the first round) 100% of the qualification will be a
result of an exam which could be a multiple choice and/or an essay and in a
format that will be announced with sufficient time beforehand.
+2% for sub-class win
+1% for total-class win
Mid term exam 15%
Final exam 15%
Master en Relaciones Internationales.
Director de Fresh Ideas Internacional.
Profesor Responsable de la asignatura
The Negotiation Jungle, Brendan Anglin & Cristina Manso
Getting to Yes, Fisher, Ury, Patton
Getting Past No, William Ury
Bargaining for Advantage, Richard Shell
Six Thinking Hats, Edward de Bono
Thinkertoys, Michalko
Presentation Zen, Garr Reynolds
Presenting to Win, Jerry Weissman
Culture and Organisations, Hofstede, Minkov
Riding the waves of culture, Trompenaars and Hampden-Turner
The Silent Language, Edward Hall
The Hidden Dimension, Edward Hall
Taking Flight, Rosenberg &Silvert
Este documento puede utilizarse como documentación de referencia de esta asignatura para la solicitud de reconocimiento de créditos en otros estudios. Para su plena validez debe estar sellado por la Secretaría de Estudiantes UIMP.
Descripción no definida
Cuatrimestral
Créditos ECTS: 3
Anglin , Brendan
Master en Relaciones Internationales.
Director de Fresh Ideas Internacional.
Profesor Responsable de la asignatura